System Administrator

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:
• Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.
• Configure and install personal computers, laptops, and tablets.
• Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
• Monitors and respond to user created ticket via the agency helpdesk system.
• Provide basic hardware and software training to users related to desktop use and accessing network resources.
• Work towards departmental and project deadlines.
• Document and present recommendations for issue/risk remediation to team leads and managers.
• Other duties as assigned.

 

Requirements:-
• Microsoft Windows 11 - 2+ years
• Microsoft Windows Server 2019 / 2022 - 1+ year
• Microsoft Active Directory - 1+ year
• Microsoft Office 365 - 1+ year
• Microsoft Endpoint Configuration Manager - 1+ year (desired)