Description

Responsibilities

  • Utilize remote computer system diagnostic tools to diagnose and fix problems of the relevant department and/or corporate policies, procedures and guidelines.
  • Deploy defined hotfixes and patches to server and workstations in response to a newly identified stability or security threat of hardware and software.
  • Participate in project planning as required.
  • Participate in the exchange of ideas and information within the department.· Utilize remote compute system diagnostic tools to diagnose and fix problems of relevant department and/or corporate policies, procedures and guidelines.
  • Work with source code control systems.
  • Ensure Business Continuity by effectively managing systems and process Recovery Time Objective (RTO) and Recovery Point Objective (RPO).
  • Maintain and adhere to licensing and compliancy requirements.

Required Skills

  • Proven knowledge in IT and Network concepts, VMware and virtualization technologies,
  • Microsoft Solutions such as Windows Operating Systems, Active Directory, SQL Server.
  • Knowledge of PowerShell an advantage.
  • Ability to understand complex technical concepts and communicate them effectively to other team members.
  • Familiar with ITIL methodology, especially Incident and Change management.
  • Must have good analytical and problem solving skills.
  • Must have strong communication skills.

Required Experience

  • 84 months experience Installing, Upgrading, Patching, and Troubleshooting Server based Software Products.
  • 24 months experience in supporting Server Operating Systems.
  • 24 months experience in Web Server administration.
  • 24 months experience in Network troubleshooting.
  • 24 months experience in Database client installation and configuration.
  • 24 months experience in Security Principals.
  • 24 months experience in System Architecture and Design.
  • Experience with business documentation techniques and facilitating communications.

Education Requirements

  • Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field.


 

Education

Any Graduate