Support Lead – Data Platform

Job Purpose:

To lead the support of bank’s Enterprise Data Platform

Experience

With overall experience between 10 to 13 years, applicant must have minimum 7+ years of hard core professional experience in leading the support teams technically.

Technical Skills

• Expertise in Azure Data services
• Expertise on tools like Azure Data Factory (ADF), Azure Databricks, Azure Data Lake Storage (ADLS), Synapse.
• Excellent knowledge in SQL queries and performance tuning
• Must have experience in working with vendors and other third party stakeholders.
• Good to have knowledge of in one or more of the following:
• Azure Powershell scripting or Python scripting for data transformation in ADF
• Power BI
• SSIS
• API integration with Azure Data Platform

Responsibility

• Act as the support lead of bank’s enterprise data platform
• Lead a team of internal/vendor resources
• Support in troubleshooting any Azure data service issues.
• To be available for planned/unplanned activities in bank’s enterprise data platform.
• Quick troubleshooting by providing innovative solution

Qualifications

• Bachelors of Computer Science or Equivalent
• Should have certification done on Azure Fundamental and Azure Engineer courses (AZ900 or DP200/201)

Behavioral Competencies

• Natural leadership skills
• Should have excellent problem-solving and time management skills
• Strong analytical ability
• Should have excellent communication skill
• Process oriented with flexible execution mindset.
• Identify, track and escalate risks in a timely manner