Support Lead – Data Platform

Job Purpose:

To lead the support of bank’s Enterprise Data Platform

Experience

With overall experience between 10 to 13 years, applicant must have minimum 7+ years of hard core professional experience in leading the support teams technically.

Technical Skills

Expertise in Azure Data services
Expertise on tools like Azure Data Factory (ADF), Azure Databricks, Azure Data Lake Storage (ADLS), Synapse.
Excellent knowledge in SQL queries and performance tuning
Must have experience in working with vendors and other third party stakeholders.
Good to have knowledge of in one or more of the following:
Azure Powershell scripting or Python scripting for data transformation in ADF
Power BI
SSIS
API integration with Azure Data Platform

Responsibility

Act as the support lead of bank’s enterprise data platform
Lead a team of internal/vendor resources
Support in troubleshooting any Azure data service issues.
To be available for planned/unplanned activities in bank’s enterprise data platform.
Quick troubleshooting by providing innovative solution

Qualifications

Bachelors of Computer Science or Equivalent
Should have certification done on Azure Fundamental and Azure Engineer courses (AZ900 or DP200/201)

Behavioral Competencies

Natural leadership skills
Should have excellent problem-solving and time management skills
Strong analytical ability
Should have excellent communication skill
Process oriented with flexible execution mindset.
Identify, track and escalate risks in a timely manner