SRE Lead Engineer

Job Description:

We are currently seeking a highly skilled SRE hands-on Lead Engineer with solid experience to help lead transformational initiatives within IT operations, encompassing development as well. As a crucial figure in this role, you will participate/help designing and implementing cutting-edge SRE solutions, driving the transformation of IT operations organizations to adopt an engineering-centric approach.

Responsibilities:

· Participate in design, architecture of reliable, scalable, and high-performance systems and services with a focus on operational excellence, availability, and performance.

· Primary skillset to be expertise in Observability as service, Telemetry data collection using Dynatrace APM, SolarWinds, Open-Source tools (Prometheus and Grafana), Log Aggregations (Kibana or Splunk) and AIOPS Tools

· Configure application performance monitoring (APM), infrastructure monitoring, synthetic monitoring, RUM, and log monitoring.

· Integrate Dynatrace with CI/CD pipelines, alerting tools, ITSM systems, and incident automation frameworks.

· Tune alert thresholds, baselines, and AI-driven anomaly detection to reduce noise and improve actionable insights.

· Deeper understanding of Login authentication mechanisms using Ping, ForgeRock and SiteMinder technologies (session management and cookie management)

· Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.

· Evangelize SRE evolution within IT operations and promoting a culture of engineering excellence and best practices.

· Define best practices and principles for SRE, including incident management, monitoring, alerting, and automation.

· Collaborate with development teams on resiliency to ensure that services and applications are designed with operational reliability in mind.

· Implement monitoring systems to assess the performance of applications and infrastructure, and proactively identifying areas for optimization.

· Understanding incident and problem management process, post-mortems, and driving improvements to prevent future incidents.

· Analyze resource utilization patterns and forecasting future capacity needs to ensure optimal performance and cost-efficiency.

· Ensure that SRE practices align with security and compliance requirements and implementing measures to protect systems and data.

· Operational excellence with focus on automation and developing tools to streamline operational tasks and increase efficiency.

· Provide guidance and mentorship to SRE teams, fostering skill development, and building a strong and capable SRE practice.

· Ability to develop close relationship with other operational teams to integrate SRE practices and drive overall operational improvements across enterprise.

· Stay up to date on industry trends, new technologies, and best practices in SRE and applying relevant advancements to the organization.

· Ability to build strong working relationships across different levels, client focus mindset.

Qualifications:

· Around 10-12 years of SRE hands on experience with cloud technologies, development, SRE toolsets and automation

· Own the design, configuration, deployment, and optimization of Dynatrace for enterprise-wide observability.

· Define monitoring standards, best practices, and governance to ensure consistency and scalability.

· Strong skills in APM, distributed tracing, synthetic & real user monitoring, log monitoring, and Davis AI configuration.

· Experience to deploy and tune OneAgent, build end-to-end PurePath tracing, and leverage Smartscape topology for proactive performance monitoring and root-cause analysis.

· Experience integrating Dynatrace with incident management, automation, and cloud platforms (AWS, Azure, GCP).

· Strong problem-solving skills and ability to work in cross-functional, fast-paced environments.

· Collaborate with application and infrastructure teams to troubleshoot performance issues and implement permanent fixes.

· Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.

· Strong hands-on experience with any Cloud Technology (AWS): Control Tower, Project Setup, Creating Accounts, RDS, SSO

· Solid understanding and hands on experience with Docker/Kubernetes

· Should have good experience with Linux Commands, GitLab CICD Setup and Terraform (state management, etc)

· Monitoring & alerting setup experience with Splunk, Prometheus, Grafana, Kibana, ELK etc.

· Good understanding of Observability Framework leveraging programmatic SLI/SLO blueprints to standardize the collection of golden signals.

· Should have automation (data refresh, releases, DB snapshots) experience using Ansible or any other scripting languages

· Experience with following languages (Groovy-DSL, Java, Python, Yaml and microservices architecture)

· Good understanding and hands on experience with MQ, Kafka

· Experience with Databases (Oracle, MySQL)

Good to have:· Any of the relevant professional certifications – Certified Site Reliability Engineer (CSRE), Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer Professional, , Google Cloud Professional; DevOps Engineer