SRE Lead

Responsibilities:

·         Participate in design, architecture of reliable, scalable, and high-performance systems and services with a focus on operational excellence, availability, and performance.

·         Primary skillset to be expertise in Observability as service, Telemetry data collection using Dynatrace APM, SolarWinds, Open-Source tools (Prometheus and Grafana), Log Aggregations (Kibana or Splunk) and AIOPS Tools

·         Deeper understanding of Login authentication mechanisms using Ping, ForgeRock and SiteMinder technologies (session management and cookie management)

·         Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.

·         Evangelize SRE evolution within IT operations and promoting a culture of engineering excellence and best practices.

·         Define best practices and principles for SRE, including incident management, monitoring, alerting, and automation.

·         Collaborate with development teams on resiliency to ensure that services and applications are designed with operational reliability in mind.

·         Implement monitoring systems to assess the performance of applications and infrastructure, and proactively identifying areas for optimization.

·         Understanding incident and problem management process, post-mortems, and driving improvements to prevent future incidents.

·         Analyze resource utilization patterns and forecasting future capacity needs to ensure optimal performance and cost-efficiency.

·         Ensure that SRE practices align with security and compliance requirements and implementing measures to protect systems and data.

·         Operational excellence with focus on automation and developing tools to streamline operational tasks and increase efficiency.

·         Provide guidance and mentorship to SRE teams, fostering skill development, and building a strong and capable SRE practice.

·         Ability to develop close relationship with other operational teams to integrate SRE practices and drive overall operational improvements across enterprise.

·         Stay up to date on industry trends, new technologies, and best practices in SRE and applying relevant advancements to the organization.

·         Ability to build strong working relationships across different levels, client focus mindset.

Qualifications:

·         Around 10-12 years of SRE hands on experience with cloud technologies, development, SRE toolsets and automation

·         Primary skillset to be expertise in Observability as service, Telemetry data collection using Dynatrace APM, SolarWinds, Open-Source tools (Prometheus and Grafana), Log Aggregations (Kibana or Splunk) and AIOPS Tools

·         Deeper understanding of Login authentication mechanisms using Ping, ForgeRock and SiteMinder technologies (session management and cookie management)

·         Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.

·         Strong hands-on experience with any Cloud Technology (AWS): Control Tower, Project Setup, Creating Accounts, RDS, SSO

·         Solid understanding and hands on experience with Docker/Kubernetes

·         Should have good experience with Linux Commands, GitLab CICD Setup and Terraform (state management, etc)

·         Monitoring & alerting setup experience with Splunk, Prometheus, Grafana, Kibana, ELK etc.

·         Hands on APM Tool/s experience, preferably Datadog or AppDynamics or Dynatrace

·         Good understanding of Observability Framework leveraging programmatic SLI/SLO blueprints to standardize the collection of golden signals.

·         Should have automation (data refresh, releases, DB snapshots) experience using Ansible or any other scripting languages

·         Experience with following languages (Groovy-DSL, Java, Python, Yaml and microservices architecture)

·         Good understanding and hands on experience with MQ, Kafka

·         Experience with Databases (Oracle, MySQL)

Good to have:

·         Any of the relevant professional certifications – Certified Site Reliability Engineer (CSRE), Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer Professional, , Google Cloud Professional; DevOps Engineer