SRE/ Cloud Platform Engineer

Must have: Cloud + Terraform + IAC + Kubernetes + AWS + Banking +(ECS OR EKS) with monitoring  + (Incident management or ticketing systems any or handling tickets)   Key Responsibilities:
•              Deliver incident management and advanced-level L1/L2 support for internal applications across public cloud platforms, with a strong emphasis on AWS.
•              Serve as the initial point of contact for application developers via a ticketing system.
•              Communicate effectively with users at various organizational levels.
•              Implement and utilize automation to support the scalability of the environment.
•              Optimize operational processes to enhance efficiency, reliability, and security.
•              Train users to self-diagnose and troubleshoot issues for expedited resolution.
•              Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.
•              Provide support for public cloud environments, particularly AWS.
•              Manage events and incidents efficiently.
•              Develop and implement scalable automation processes to handle tasks in a large-scale environment.
•              Analyze and debug incidents, following up to gather feedback and prevent future issues.
•              Support different development environments, including Unix, Linux, Mainframe, and Windows.   Required Skills and Experience:
•              Proficiency in SDLC with the ability to read code (Java and Python).
•              Hands-on scripting experience (Unix shell, Python).
•              Extensive cloud experience, particularly with AWS.
•              Expertise in Kubernetes.
•              Strong troubleshooting and diagnostic skills for security and access issues in a large enterprise environment.
•              Database management skills (Oracle DBA, Cassandra DBA, CockroachDB) including performance tuning, connectivity, backups, indexes, and monitoring alarms.
•              Middleware and messaging experience (Kafka, MQ).
•              Experience with Tomcat.
•              System engineering and administration skills (Unix/Linux).
•              Familiarity with monitoring tools and ticketing systems.
•              Commitment to automating processes for continuous improvement.
•              Excellent communication skills.
•              Ability to analyze details, understand incident causation, and implement preventive measures to ensure reliability and security.