Description

- Provide support for all corporate and enclave firewalls, application delivery controllers, RADIUS, RSA
- Develop and implement firewall changes for supported networks
- Evaluate requested changes for possible Cyber-Security Threats
- Provide 3rd level support to troubleshoot networking issues
- Interact with support-customers to resolve issues and provide solutions as required
- Provide off-hour support as operational needs dictate
- Lead and manage projects of various priorities in a fast-paced environment
- Provide Design Consultation for projects for firewall necessity and configuration
- Develop and execute disaster recovery and test plans for all supported devices
- Prepare support documentation for the 1st and 2nd level support groups
- Document and/or revise administration procedures for security, configuration, operation, and administration of devices.
- Technical Skills Required:
- 9+ years of experience in the field
- Bachelor's Degree in Computer Science or related field
- Experience with authentication services, firewall image upgrade planning and implementation, IDS/IPS profiles, IPSEC VPNs, SNMP monitoring and alert profiles, and more
- Strong organizational skills and attention to detail
- Knowledge of Information Security networking best practices
- Extensive experience with firewall administration, upgrades, backups, configuration, and diagnostics
- Excellent project management, technical writing, and oral communication skills
- Experience with Network Diagnostics, Firewall operations, and deployments (Cisco and/or Fortinet mandatory)
- Experience with VIPs and NAT for external interfaces, Vulnerability review of hardware, AAA systems, Centralized Management tools, Cloud systems integration, NGFW Threat Management Tools, and Scripting / Automation.

Education

Bachelor's degree