Description

Job Description

  • Solution Architect, Configure and management of the various Cloud Services
     
  • Working on escalated/production issues, problem tickets & providing solutions
     
  • Guide support team for troubleshooting
     
  • Take ownership of customer issues reported and see problems through to resolution
     
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
     
  • Should be knowledgeable in Server Administration (Windows/Linux)


     


 

Requirements

  • AWS related Software Architecture
     
  • Infrastructure knowledge in AWS
     
  • Excellent oral and written communication skills; Customer interaction experience
     
  • Intermediate++ - Windows/Linux
     
  • Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP, VPN)
     
  • Experience working on Scripting languages
     
  • Exposure to Automation
     
  • Experience working on ticketing system
     
  • Familiar with ITIL processes

Key Skills
Education

Any Graduate

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