Backlog Management Practices
- Works with Product Managers & Product Owners and team members to learn and practice healthy backlog management and prioritization practices
- Facilitates the execution and improvement of backlog refinement
- Prepares for and facilitates release planning with teams
- Assists in dependency management and cross team coordination
- Responsible for improving quarterly intent planning and associated processes to develop and drive vision, roadmap, backlog and pre- and post- quarterly intent planning
- Facilitates periodic synchronization meetings, including delivery teams at the program level
- Monitors and tracks planning, completion and implementation metrics
- Provides data and informational updates to help all stakeholders track planning / implementation progress
- Summarizes team planning objectives, publishing and communicating for visibility and transparency
Lean / Agile Ceremony Facilitation
- Facilitates continuous improvement and the development of a learning culture on teams
- Facilitates ceremonies, collaboration, communication, and conflict management
- Teaches new team members Agile-Lean values, principles, methods and frameworks, practices, and process
- Influences the organization in the removal of organizational impediments and development of healthy Agile practices
- Mentors Product Owners and team members in agile practices and continuous improvement
Delivery Team Support
- Helps identify and mitigate impediments to the team's Flow & Service Level Expectations
- Acts as a buffer between external distractions to minimize disruptions – champions "Stop Starting – Start Finishing” behaviors
- Assists in the coordination of operational issue resolution
- Facilitates team development, mediates conflict, and encourages healthy team dynamics.
- Fosters team responsibility, self-accountability, transparency and self-organization
- Leverages coaching skills to help the team learn to solve its own problems
Advice and Guidance
- Introduces and encourages team to explore healthy Agile development practices, focus on quality and technical excellence, predictable delivery, automation, and continuous delivery
- Teaches and encourages a balanced backlog that delivers valuable features for customers, reduces technical debt, provides business value, and enables product sustainability
- Helps the team to develop, capture, and analyze metrics to facilitate team improvements
- Promotes transparency through healthy communications and data integrity
Change Management
- Plans, designs and implements activities to transition the organization and people to the required future state.
- Identifies and implements change via influence.
- Utilizes proven methodologies, such as ADKAR, Lewin's model, McKinsey, etc. to lead and influence team and organizational change management.
- Demonstrates systems thinking skills in regards to how change will affect their teams and the organizational process, as a whole.
Qualifications:
- Must live in the Atlanta Georgia area.
- Bachelor's degree and 2-5 years of working experience as a Scrum Master.
- Working experience in more than one of the following Lean-Agile methods or frameworks: Kanban, Scrum with Kanban, Scrum, Extreme Programming (XP), Lean applied to Knowledge Work.
- Working experience with Agile scaling frameworks, preferably SAFe.
Responsibilities:
- Coaches the Lean-Agile mindset.
- Coaches team in Kanban principles and practices.
- Facilitates continuous improvement.
- Assists upstream Kanban management and options selection.
- Helps team manage and improve flow leveraging limiting WIP, risk hedging (classes of service), feedback loop improvements, and establishment of outcome focused policies.
- Facilitates transparency of metrics, impediment removal, collaboration, and coordination.
- Facilitates & supports establishment of continuous learning & continuous improvement.
Desirable:
- Scrum Master certification or equivalent certified professional (Desired for lower level – required for higher).
- Kanban Management Professional (KMP) or equivalent and higher.
- Professional Scrum with Kanban (PSK).
- SAFe Agilist Certification.
- Experience and knowledge working with Lean-Kanban product technology and services teams.
- Kanban or equivalent certification – Kanban Management Professional (KMP) or higher.
- Professional Scrum with Kanban (PSK).