Sr. SAP WM Consultant

• Support business users with best practices, troubleshooting, system monitoring, and detailed specifications of enhancement or change requests within PTSI

• Focus on opportunities to align Logistics and Warehouse Management processes within the global Truck Powertrain community

• Build and foster relationships within IT and business

• Work in close alignment with local and global resources to realize an overall system support and change management model

• Implement and follow standard IT Operating Model / ITIL processes for incidents, problems, and change requests

• Solve complex business challenges through detailed process and system knowledge

• Create an atmosphere of knowledge sharing and continuous improvement of process and system proficiency

• Planning, scheduling, facilitating change rollouts with the business while taking the primary role of implementation and status updates, start-up support to guarantee no impact to productions lines as a by-product

• Oversee and track IT vendors providing solutions (internal corporate system owners and external providers)

• Analysis of root cause and development of solutions and workarounds

• Capable of building trustworthy relationships with stakeholders, anticipating and proactively resolving conflicts, and managing expectations with respect to IT topics

• Support rollout of new IT services and processes, including hand-over to service operations resources

• Attend department-specific and other IT-sponsored meetings, workshops and training as required

• Manage daily work activities such as email, non-project and non-operations related meetings, and requests indirectly related to daily tasks

• Participate in meetings and activities as requested by business partners

• Functional specification creation

• Lead and coordinate tasks across business functions (manufacturing, logistics, IT, operations)

Base Requirements

• Bachelor’s degree from an accredited college/university required

• 7-10+ years related experience required

• Experience with a minimum of 2 full life cycle SAP implementation projects required

• Strong understanding of external systems interfacing to/from SAP required

• Excellent communication skills required

• Demonstrated efficacy in fast-paced environment with competing demands required

• Ability to recognize and prioritize critical issues that pose significant impact to operations and/or system required

Exceptional Candidates Might Have

• Project lead / coordinator experience

• Microsoft Office knowledge and use

• Excellent communication and interpersonal skills – written and verbal

• Ability to share a clear vision and inspire others

• Positive attitude and enthusiasm

• Integrity

• Cool, calm disposition

• Problem solver

• Team builder

• Organization, time management

• Negotiation

• Risk management

• Excellent collaboration skills

• Follow ITIL principals for all application and operational management tasks