Sr. Salesforce Developer

RESPONSIBILITIES & EXPECTATIONS

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and agency goals.
• Manage daily support and maintenance of internal Salesforce instance and conduct long-term improvement operations to ensure compatibility with evolving agency mission requirements.
• Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment.
• Strong experience delivering Salesforce training, to include the development of training materials, presentations, and train-the-trainer services.
• Act as the Salesforce Subject Matter Expert familiar with all functional and technical aspects of the Salesforce platform and able to communicate these aspects to both technical and non-technical staff.
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives and innovate ways to meet mission goals successfully.
• Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances.
• The ability to effectively communicate technical terms and concepts to a non-technical audience.
• Self-motivated and creative.
• Extremely strong written and verbal skills.
• Proficient with Apex, Salesforce Lightning, VisualForce, Native, MySQL and JavaScript Preferred.
• Salesforce Developer Certification.
• The ability to integrate Salesforce applications with applications built on other platforms and written in different coding languages.
• Evaluate existing CRM and case management processes and determine potential Salesforce-enabled enhancements.
• Oversee solutions design and delivery, including integration with existing architecture.
• Identify opportunities for CRM and Einstein Analytics automation.
• Collaborate with business application owners to advance development of key market tools.
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.
• Collaborate with various internal departments, to ensure Salesforce environment supports internal needs relating to functionality and performance.

Responsibilities:

• Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty.
• Identifies improvements to project standards to achieve high quality services/products.
• Identifies best practices and standards for the use of the product.
• Delivers support and design for industry specific technologies that require integration with systems or networks.
• Interacts with executive level business users or technical experts.
• Functions as a niche technical SME.
• Lead experience with technical expertise across large, complex implementations for systems.

Minimum Education/Certification Requirements:
Bachelor's degree in Information Technology or related field or equivalent experience