A Senior Quality Assurance Engineer assures products, processes, and quality records conform to quality standards and establishes compliance with the quality system.
Responsible for maintaining a strong collaborative partnership with cross-functional team members.
Lead on-time completion of Quality Assurance (QA) engineering deliverables.
Accountable for leadership, decision making, and oversight of the quality systems, including CAPA (Corrective and Preventive Action) systems.
Works with and influences key stakeholders to develop and maintain QA procedures, forms, and systems.
Develop and lead training for QA systems.
Influence and guide other team members with product review and analysis for QA activities.
Maintain databases and record storage for QA systems.
Process QA requests, ensuring owners are assigned, and timely responses are provided in alignment with quality goals.
Lead meetings and communications for QA system information, concerns, and updates.
Lead and mentor others with QA data analysis, trending, and reporting.
High proficiency with reporting and publishing weekly, monthly, and quarterly metrics.
Track and proactively identify concerns manufacturing related complaints in alignment with SJM goals.
Plan and prevent potential system issues.
Lead Global CAPA team with training, CAPA oversight, and CAPA deliverables. Proficient as lead representative for presenting QA System to internal and external auditors.
Investigate and resolve system nonconformances and concerns (defined during internal and external audits).
As appropriate, it leads in the completion of risk assessment, as related to QA systems.
Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Performs other related duties and responsibilities, on occasion, as assigned