Description

Required Qualifications
•    7-5 years of experience in a Product Owner or similar role within an Agile environment.
•    5+ years of hands-on experience with ServiceNow Field Service Management (FSM).
•    Strong understanding of field service operations, workflows, and best practices.
•    Proven experience writing user stories, prioritizing backlogs, and delivering scalable enterprise solutions.
•    Excellent communication and stakeholder management skills.
•    Familiarity with ServiceNow platform architecture, integrations, and CMDB.
•    Ability to work cross-functionally with business, development, and QA teams.

Preferred Qualifications
•    ServiceNow Certified System Administrator (CSA) and/or FSM Micro-Certification.
•    Experience with mobile workforce enablement and scheduling optimization.
•    Prior experience in industries with large field service teams (e.g., telecom, utilities, manufacturing)

Education

Bachelor's degree