Sr. Product Designer

• Expertly utilize user-centered design and systems thinking skills in your day-to-day work to create solutions for complex data and user workflow challenges while maintaining a highly usable and scalable product experience
• Conduct user research and data analysis to understand user needs, behaviors, and motivators that lead to engagement and realization of customer value
• Develop robust information architectures, search and navigation systems, and content structures to optimize findability, navigation, efficient information consumption, and user decision-making
• Partner with Product Management and Engineering team members to understand customers and markets, identify high-impact customer and business problems, and define the product experience strategy and solutions to solve them
• Develop customer journey maps, task and user flows, and design concepts to inform product strategies, priorities, and solutions that deliver customer and business outcomes
• Translate abstract concepts into simple, elegant, and innovative designs expressed in sketches, diagrams, rapid prototypes, and final design executions 
• Identify connections between product areas and features and collaborate to develop cross-team strategies and designs to deliver holistic solutions that create exceptional customer value
• Monitor and evaluate the performance of your design solutions and identify strategies for enhancement and improvement 
• Drive continuous improvement in your work and with your product teams, seek new methods and practices that lead to greater impact and value 
• Contribute to evolving design practices, tools, methods, and the design maturity of our organization 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor's degree in Digital Design, Human Centered Design, Psychology, or equivalent 
• 5+ years of professional experience in a Product Design/UX role, ideally in a large business or enterprise environment working on complex data and productivity solutions
• Expert-level knowledge of user-centered design practices and demonstrated experience applying them to deliver end-to-end projects and achieve business and market outcomes
• A portfolio of past work including concepts, ideation, flows, and completed designs that demonstrate expertise in information architecture, content strategy, and the ability to solve enterprise-level design challenges
• Strong demonstration of strategic thinking, business acumen, use of modern design best practices, and ability to create innovative and meaningful experiences that deliver user value and business results 
• Demonstrated ability to clearly communicate and support design decisions and how they add value to the product 
• Strong analytical skills, using qualitative and quantitative data to guide design decisions 
• Experience balancing multiple projects, organizing priorities, and delivering with discipline
• Strong sense of ownership and accountability
• Intellectual curiosity, structured thinking, and a collaboration-driven interaction style with the ability to build relationships, foster trust, and develop a shared understanding 
• Passion and enthusiasm for your craft and aspiration to excellence 
• Proficiency with Figma and collaboration and analysis tools (Miro, Lucid, Mixpanel, Fullstory) 
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily