Responsibilities
· Solid understanding of working in a global comprehensive enterprise WAN/LAN networking environment.
· Migration of network monitoring telemetry to a new solution, including maintaining current capabilities and expanding on new capabilities.
· Configuring data collection and monitoring of Network devices in central and remote facilities inclusive of corporate headquarters, Datacenters and Colos, international call centers, airport locations, and regional offices.
· Monitoring tool administration including device discovery and management, product installations, maintenance releases, upgrades, security updates, and changes to telemetry systems with minimal impact to operations.
· Create and maintain technical support documentation and diagrams of the respective network monitoring tool infrastructure.
· Work on multiple technical projects, as assigned.
· Keep abreast of industry and network technology trends.
· Complete internal learning requirements.
· May perform other duties as assigned.
Quals--
Requirements
· 5 or more years of experience administering network monitoring tools within a comprehensive enterprise environment.
· Knowledge of network fundamentals (TCP/IP, DNS, DHCP, MPLS, BGP, etc.),
· Experience working with SNMP data collection and troubleshooting, SNMP trap collection and troubleshooting, NetFlow collection and troubleshooting, configuring alerts, and creating dashboards in network performance and management tools.
· Experience with Linux (RHEL, Ubuntu)
· Working experience with ServiceNow and Event Management solutions.
· Constantly working to improve and implement automation of technical tasks.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED EXPERIENCE & QUALIFICATIONS)
· Experience with Broadcom/CA Spectrum, Broadcom/CA Performance Management and Broadcom/CA Network Flow Analysis.
· Experience with Riverbed NetIM and Riverbed NetProfiler.
· Experience with IBM SevOne NPM.
· REST API Scripting experience.
· Cisco Certified Network Administrator (CCNA) certification.
· ITIL certification.
· Experience in the airline industry and technologies.
· Knowledge of Agile methodologies and lifecycl
Any Graduate