Sr. Engineer - Salesforce.com

Description

As a Salesforce Sr.Engineer, you will take the Salesforce goals from vision to design to reality. You will work together with both the business and IT to design the right solutions within the budget, timeline and unique organizational attributes

Responsibilities

Technical responsibilities

Experience with the Salesforce platform, including core Cloud products such as Sales Cloud, Service Cloud, Pardot, Marketing Cloud, Community Cloud, CPQ and/or Field Service Lightning are desired.

Experience designing and building custom solutions on the Force.com Platform, including custom objects, workflows, Process Builder and/or Flow.

Experience with designing and implementing custom applications on the Salesforce platform using Apex programming

Experience with object modeling in Salesforce and understanding of fundamental database concepts (including SOQL)

Background in application development using technologies like HTML, CSS, and JavaScript

Experience with integrating with the Salesforce platform (inbound/outbound) using themREST/SOAP APIs, MuleSoft, or Data Loader

Provide Salesforce.com solutions to meet client needs including design, configuration, and testing activities

Configure Salesforce related third-party applications

Provide consulting and coaching around best practices in Salesforce Administration and implementation in the following areas:

Setting up new users and profiles

Custom objects, workflows, permissions

Reports, Dashboards and Views 

Maintaining the overall Salesforce.com system, including data loads 

Website-to-Salesforce integration 

Assist with data migration from other systems

Maintain quality and ensure responsiveness of Salesforce platform and application set

Design and develop APIs

Share insights into product, technology and market trends

Process responsibilities

Help teams develop use case products delivering rapid and regular business value

Give support for business continuity of deliverables/analyses

Participate in sessions with Salesforce.com customers and other team members to understand Business Requirements and Business Processes Analysis

Document detailed business, functional & technical requirements 

Accountabilities

Liaise with clients (e.g. from Salesforce team, the internal business, IT leadership on an ongoing basis, to maintain and ensure satisfaction with services provided, and identify opportunities for further growth 

Engage with other architects to ensure consistency of overall enterprise architecture

Requirements

Core Competency Requirements

Focus on the End Customer

During performance of assigned tasks, watch for any missed opportunities in defined business process, adjusting as required. Communicates scope changes with other teammembers

Challenge questionable business process changes to team management when experience raises questions/doubts.

Builds Trust

Successfully establishes and maintains partnership with others. 

Thoughtful consideration of other people’s ideas and concerns (empathetic thinking).

Sought after for team membership

Set High Standards of Performance

Has achieved a level of contribution that includes a competence of the 2 skills relating to:

Process knowledge.

Functional expertise for either technology or business.

Able to lead some minor projects or assist in leading a major project

Process knowledge and functional expertise would apply to multiple areas.

Drive Continuous Improvement

Develop practical systems scope that enhances the business function.

When developing project scope, challenge obsolete practices, question accepted truths, and eliminate non-value-added processes.

Technical Competencies

Salesforce certification including but not limited to: Salesforce Developer certification, Salesforce Administrator and Salesforce Marketing Cloud

Leadership Competencies

Ability to work effectively within cross-functional teams

Strong verbal and written communication skills

Influencing skills and team work skills—to collaborate with use case teams and other tech architecture roles

Business-facing skills

Ability to communicate effectively with business stakeholders on Agile sprint team 

Ability to manage end to end product development process in specific domain area, coordinating with stakeholders as needed

Able to build strong relationships with business partners to ensure technology alignment with business priorities