Description

Qualifications:

  • Over 6 years of experience in Salesforce development, with a strong focus on Salesforce Service Cloud Development.
  • Expertise in Salesforce Flow (beyond Apex and LWC), including hands-on experience with Messaging in App and Web, Salesforce's new chat platform.
  • Extensive experience with Experience Cloud for customer service portals.
  • Proven track record of supporting organizations using Chat and Messaging features.

Top Skills Needed:

  • Development and Integration Standards: Champion best practices for development and integration, ensuring that all solutions meet business requirements while being maintainable in the long term.
  • Native Features and Functions: Focus on delivering solutions using native Salesforce features whenever possible to ensure sustainability and ease of use.
  • Apex, Triggers, and LWC Development: Expertise in designing, developing, and deploying Apex classes, triggers, test methods, and Lightning Web Components (LWCs) to meet business requirements.
  • Solution Articulation: Able to clearly articulate the pros and cons of various technical approaches and solutions.
  • Integration Experience: Deep familiarity with integrating Salesforce with external platforms using Apex REST APIs and other integration tools.
  • Code Review and Debugging: Skilled in reviewing and debugging LWC components and resolving issues across team-developed codebases.

Responsibilities:

  • Analysis, Design, and Implementation: Responsible for the full software development lifecycle (SDLC), including analysis, design, development, testing, and deployment of technical solutions.
  • Business and Technical Solutions: Apply appropriate SDLC methodologies to deliver systems based on core and custom technologies (Core, COTS, and Niche systems).
  • Upgrades, Enhancements, and Conversions: Participate in the implementation, upgrade, and conversion of business and technical solutions.
  • Problem Solving: Use appropriate tools and techniques to analyze, identify, and resolve business and/or technical problems.
  • Specialized Knowledge: Apply expertise in specialized disciplines such as assembly, integration, cross-discipline functions, industry expertise, or legacy evolution.
  • Customer Interaction: Work closely with customers to understand business environments and technical needs, ensuring solutions are aligned with organizational goals.
  • Scope Validation: Assist in defining and validating project scope, deliverables, and implementation plans.
  • Leadership and Project Management: Lead the design, development, implementation, and ongoing support of IT solutions across multiple platforms and technologies.
  • Research and Recommendations: Research and recommend new technologies, tools, and standard processes to continuously improve development practices.
  • Alternative Solutions: Provide alternate solutions for business problems, ensuring flexibility and adaptability in addressing customer needs.


 

Key Skills
Education

Any Graduate

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