Description

Responsibilities:

  • Implementing computer systems in a phased approach of requirements analysis and conceptual design, site survey, system design review, critical design review, installation, integration, and testing
  • Collaborate with multiple stakeholders across the Department to improve the engineering and business processes through the development of workflows using the technology/tools to increase productivity and gain efficiencies
  • Maintaining and upgrading existing computer systems as required
  • Designing new computer systems and frameworks using modern technologies
  • Implements and integrates commercial software purchases in support of the server, storage, and technical computing infrastructure
  • Troubleshooting technical issues
  • Risk mitigation planning
  • Collaborating with Business Analysts, Project Leads, Architects, and IT team to resolve issues and ensuring solutions are viable and consistent
  • Creating system guidelines and manuals for the organization
  • Running training sessions and workshops on system processes
  • Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
  • Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval
  • Production deployment support, stabilization support, rotating on-call support for critical issues

Job Duties:

  • Consult with managers to determine the role of the IT system in the organization
  • Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness
  • Prepare an analysis of costs and benefits so that management can decide if computer upgrades are financially worthwhile
  • Devise ways to make existing computer systems meet new needs
  • Design and develop new systems by choosing and configuring hardware and software
  • Oversee installing and configuring the new system to customize it for the organization
  • Do tests to ensure that the systems work as expected
  • Train the system’s end users and write instruction manuals, when required

Key Skills
Education

Any Graduate

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