Sr. Computer Systems Analyst

Responsibilities:
 

• Implementing computer systems in a phased approach of requirements analysis and conceptual design, site survey, system design review, critical design review, installation, integration, and testing
• Collaborate with multiple stakeholders across the Department to improve the engineering and business processes through the development of workflows using the technology/tools to increase productivity and gain efficiencies
• Maintaining and upgrading existing computer systems as required
• Designing new computer systems and frameworks using modern technologies
• Implements and integrates commercial software purchases in support of the server, storage, and technical computing infrastructure
• Troubleshooting technical issues
• Risk mitigation planning
• Collaborating with Business Analysts, Project Leads, Architects, and IT team to resolve issues and ensuring solutions are viable and consistent
• Creating system guidelines and manuals for the organization
• Running training sessions and workshops on system processes
• Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
• Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval
• Production deployment support, stabilization support, rotating on-call support for critical issues

Job Duties:
 

• Consult with managers to determine the role of the IT system in the organization
• Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness
• Prepare an analysis of costs and benefits so that management can decide if computer upgrades are financially worthwhile
• Devise ways to make existing computer systems meet new needs
• Design and develop new systems by choosing and configuring hardware and software
• Oversee installing and configuring the new system to customize it for the organization
• Do tests to ensure that the systems work as expected
• Train the system’s end users and write instruction manuals, when required