Lead strategic discovery sessions to understand client objectives, business processes, and technology environments.
Translate business needs into high-impact requirements, user stories, and business cases aligned with value-based outcomes.
Influence and align cross-functional stakeholders—internal, partner (where applicable), and customer—on business goals, scope, priorities, and timelines.
Develop and maintain comprehensive documentation including business process flows, requirements traceability matrices, and solution maps.
Guide teams through solution design, ensuring business alignment and technical feasibility.
Partner closely with project and delivery leadership to ensure value realization, scope management, risk mitigation, and budget adherence.
Drive and facilitate Agile ceremonies and delivery activities—standups, backlog grooming, retrospectives, and demos—when needed.
Partner with Solution Owners to ensure team activities are traceable to discernible technical outputs, clearly defined Stories and Epics, and ultimately to measurable customer-focused Outcomes.
Coach and mentor junior Business Analysts to elevate the overall capability maturity of the team.
Proactively identify risks, dependencies, and bottlenecks, and lead their resolution across stakeholder groups.
Contribute to practice development by refining frameworks, templates, and reusable assets.
Stay current on industry trends, tools, and delivery approaches to continually improve consulting effectiveness.
Required Qualifications and Education:
Bachelor's or Master's degree in Business, Information Systems, Computer Science, or related field
5-7 years of industry experience with 3-5 years as a Business Analyst or a Solution Owner on complex technology initiatives
Proven expertise in both traditional (Waterfall) and modern (Agile/Scrum/Kanban) delivery methodologies.
Strong proficiency with Confluence, Jira, Lucid Charts, and Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, SharePoint).
Experience collaborating with cross-functional teams including product owners, architects, developers, QA, and executive sponsors.
Demonstrated ability to deliver results in a fast-paced, client-facing consulting environment.
Experience at a leading business or technology consulting organization, with expertise in customer conversations and executive presence
Preferred Skills
Strategic mindset with the ability to link business strategy to technical execution.
Exceptional communication, facilitation, and stakeholder management skills.
Experience working in enterprise-scale environments across multiple business domains (Finance, Healthcare, Public Sector, etc.).
Ability to conduct root-cause analysis, process modeling, and business case development.
Familiarity with advanced toolsets like Smartsheet, Trello, Teamwork, and Zoho is a plus.
Experience in mentoring and coaching junior analysts.
A growth mindset with a strong desire to stay current on emerging technologies and industry trends.