Sr. Business Analyst

Responsibilities:

• Collaborate with Business and IT teams to identify, document, and develop requirements for APIs and API consumers.
• Develop test cases for automated test suites and maintain documentation to support API initiatives.
• Gather, develop, coordinate, and maintain business requirements from initial phases through final implementation, ensuring they meet all standards.
• Troubleshoot, coordinate, and maintain production systems, applications, and programs.
• Assist with project status reports, tracking, and ensuring deliverables meet deadlines.
• Implement efficient processes and deliverables to reduce the project lifecycle time.
• Work closely with application support and development teams to address software bugs and escalated issues.
• Lead the resolution of issues with interfacing systems built on different technologies.
• Facilitate regular project status reviews to ensure smooth communication.
• Convert high-level user requirements into detailed user stories for development.
• Create and maintain the product backlog, prioritizing tasks in upcoming sprints.
• Lead design sessions with the product team to develop clear communication and deliverables.
• Develop communication materials and lead efforts around product priorities and roadmaps.
• Ensure product readiness and acceptance at key delivery phases.

Qualifications:
 

• Bachelor’s Degree or equivalent experience.
• Demonstrated experience in API development, including developing requirements and test scenarios for automated test suites.
• Solid understanding of Agile or other rapid application development methodologies.
• Strong technical expertise to apply relevant technical processes to meet business needs.
• Excellent communication and interpersonal skills, with the ability to engage effectively with management, staff, and customers.
• Ability to work independently and deliver quality results within time constraints.
• Consistently prioritizes safety, security, and data protection for self and others.
• Ability to manage multiple priorities and meet deadlines effectively.

Preferred Qualifications

• 3-5 years of project coordination experience, preferably in the airline industry.
• Strong customer focus and experience in customer service roles.
• Experience working under tight deadlines with the ability to prioritize effectively.
• Demonstrated ability to collaborate with diverse teams and stakeholders.