- Lead the business analysis efforts for complex projects, including requirement gathering, analysis, documentation, and implementation of business needs, functional and non-functional specifications, use cases, and process flows.
- Collaborate with project sponsors and stakeholders to ensure a thorough understanding of business objectives and technical solutions, aligning them with overarching PS goals.
- Facilitate workshops, interviews, and meetings with stakeholders to gather requirements, resolve conflicts, and drive consensus.
- Participate in project planning and estimation activities, providing valuable insights and contributing to project scope definition.
- Excellent relationship-building skills to effectively collaborate with partners across all levels of the organization to understand their business, challenges and opportunities.
- Proven ability to produce high-quality deliverables, including clear and concise business documents, reports, and presentations.
- Conduct thorough research and analysis to identify process improvement opportunities and provide recommendations for optimizing project delivery.
- Collaborate with cross-functional teams, including development, quality, IT, as well as other project/program managers, to ensure successful implementation of projects.
- Proactively identify and address project issues, risks, and dependencies to mitigate potential challenges and ensure project success.
- Detail-oriented mindset with the ability to manage multiple priorities and meet project deadlines.
- Facilitate effective communication and knowledge sharing among project team members and stakeholders.
- Mentor and guide other business analysts, providing support, feedback, and sharing best practices to enhance their skills and performance.
- Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and software development.
- Adaptability and flexibility to thrive in a dynamic and fast-paced software development environment.
Knowledge, Skills And Abilities
- Insurance software experience
- MS Office Applications
- Working knowledge of backend development systems
- Agile development methodologies
Qualifications
- Bachelor's degree in Business Administration, Computer Science, Engineering, or related field, specialized training, or equivalent work experience
- 5-7 years of experience as a Business Analyst in a software development or IT environment.
- Strong knowledge of software development methodologies, such as Agile
- Proven experience leading complex business analysis initiatives and driving successful project outcomes.
- Solid expertise in requirement gathering techniques, documentation standards, and business analysis tools.
- Excellent communication, leadership, and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
- Exceptional communication (verbal and written) and interpersonal skills, with the ability to build relationships with technical and non-technical stakeholders.
- Strong analytical and problem-solving abilities, with a detail-oriented mindset.
- Adaptability and flexibility to thrive in a fast-paced, dynamic work environment.
- Certified Business Analysis Professional (CBAP) or similar certification.
- Experience with industry-specific software or tools used in business analysis.
- Knowledge of insurance industry-specific standards and regulations
- Experience in facilitating workshops and conducting user interviews