Splunk Engineer

Job Description:

The Splunk Expert will be responsible for the design, implementation, and management of Splunk Enterprise and Splunk ITSI within a Splunk Integration project along with promotheus. This role involves configuring services, KPIs, correlation searches, and automated workflows to ensure seamless integration with telemetry data and Salesforce for automated incident management.

Key Responsibilities:

Splunk Configuration: Configure Splunk Enterprise and Splunk ITSI for defining services, KPIs, and correlation searches based on optical devices telemetry and business requirements

Data Ingestion: Implement data ingestion methods from Prometheus using Splunk Connect for Kubernetes, HTTP Event Collector (HEC), or Splunk Add-on for Prometheus

Automated Ticketing: Develop and implement automated workflows to create Salesforce tickets from Splunk Notable Events

Security and Access Management: Configure Single Sign-On (SSO)/LDAP for user access management

Integration: Integrate Splunk with CouchDB for data enrichment and EMS/NMS apps for alert data push via REST API or Webhooks

Deployment: Utilize automated deployment pipelines (GitHub/GKE) for setting up Splunk components

Monitoring and Alerting: Configure alerting and monitoring systems for data ingestion streams and production scale

Documentation and Training: Create training materials, provide platform walkthroughs, and document technical details for handover to the BAU team