Splunk and Dynatrace Admin

Required Skills

1. Splunk

2. Dynatrace

Job Description/ Responsibilities

• Splunk and Dynatrace Admin: This role will primarily involve managing and maintaining our Splunk and Dynatrace environments. The ideal candidate should have strong technical expertise in both platforms, a solid understanding of monitoring and logging practices, and experience troubleshooting and optimizing performance.

• Support Team Lead: We need a dynamic and experienced leader to manage our support team. This individual will be responsible for overseeing the day-to-day operations, ensuring high levels of customer satisfaction, and driving continuous improvement initiatives. The candidate should have excellent leadership and communication skills, as well as a strong technical background to effectively guide and support the team.

• Design, implement, and support Splunk solutions to address business problems and requirements across various industry verticals

• Coordinate and own the Splunk environment, including indexers, forwarders, search heads, and other components

• Build and maintain Splunk apps, dashboards, reports, alerts, and data visualizations based on user requirements

• Implement data onboarding, field extractions, and search optimization for new and existing data sources

• Supervise and take on the Splunk infrastructure, addressing performance issues, log feed problems, and capacity planning

• Configure role-based access controls and security measures to restrict access to sensitive data and logs

• Collaborate with internal teams and customers to understand their outstanding use cases and provide Splunk solutions

• Assist users in designing and maintaining production-quality dashboards and reports

• Provide documentation and knowledge transfer for Splunk operations and maintenance

• Stay up to date with the latest Splunk features, standard methodologies, and industry trends