Description

Responsibilities

  • Define Payments Roadmap: Develop a clear roadmap aligned with business objectives, customer impact, and trends in the payments and fintech landscape.
  • Collaborate with Payment Providers: Work closely with Cipher’s payment service provider to align their roadmap with our strategy, resolve real-time issues, and roll out new functionalities.
  • Launch New Payment Features: Test, refine, and implement new payment features or financial products, partnering with Marketing to determine pricing strategies and customer communication.
  • Stakeholder Alignment: Build cross-functional buy-in for the payments vision and roadmap, collaborating with engineering, design, data, marketing, finance, operations, and customer success teams.
  • Monitor Payment Metrics: Define and analyze key payment metrics to ensure the robustness and health of the payments processing system.
  • Identify Growth Opportunities: Leverage qualitative and quantitative research, competitive insights, and customer feedback to propose enhancements and unlock growth and customer value.
  • Drive Prioritization Decisions: Create business cases to guide prioritization trade-offs and align with strategic goals.
  • Execute the Roadmap: Lead the end-to-end execution of the product roadmap, manage the feature backlog, prioritize requests, and create detailed product briefs to guide development.

Skills & Experience

  • Experience: 7+ years in fintech or customer payments, with a proven track record of success in the field.
  • Payment Processor Expertise: Hands-on experience working with or managing relationships with payment processors like Stripe, PayPal, or Square.
  • Product Launch Experience: Demonstrated ability to roll out new payment systems, methods, or fintech features to customers successfully.
  • Analytical Skills: Exceptional problem-solving abilities with extensive experience using data to drive decisions, segment users, build business cases, and prioritize initiatives.
  • Cross-Functional Collaboration: Proven ability to work closely with diverse teams and lead product development from concept to execution.
  • Communication Excellence: Strong communication skills, capable of presenting complex topics clearly and effectively to various audiences

Key Skills
Education

Any Gradute

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