Job Description:
Experience: 8-10+ YEARS of experience working on Software Asset Management products like ServiceNow SAM, SNOW Software etc.
Required Skills:
• In depth knowledge of ServiceNow SAM Pro module and its data structure and should be ServiceNow SAM Pro CIS certified.
• Knowledge of ServiceNow platform and ITSM module
• In-depth understanding and knowledge/ certification of one or more major vendors licensing such as Microsoft, IBM, Oracle, SAP,
• Good knowledge of various inventory/ discovery solutions, like ADDM, Bigfix, SCCM, ServiceNow etc.
• Working knowledge of Hardware Asset Management, CMDB, Service Request Management applications and their features.
• Good Presentation skills
Roles and Responsibilities:
Ø Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc.
Ø Plan for renewals, renewal recommendations.
Ø Harvesting & Optimization etc.
Ø Day to Day SAM operation work
Ø Resource building and Resource planning
Ø Training and Mentoring of the team.
Ø Escalation handling.
Any Graduate