Is responsible for quality and efficiency of problem resolution where Asset Management expertise is required
License knowledge and product usage rights of Microsoft, Oracle, SAP, Adobe etc.
Identify opportunities, document to fully utilize unused or partially used IT software assets.
Identify and report compliance issues with asset consumption and recommend resolutions.
Comparing software licensed information to software installed information to identify variances.
Perform regular housekeeping of software data in the configuration management system to maintain accuracy.
Prepare reports of software audits, software compliance, software license utilization as required by Management
Complex data analysis and mining abilities.
Excellent Knowledge of Snow Tool
Individual Contributor.
Excelled in Client Management.
Create reports and generate metric on software licenses, compliance, and cost saving.
Comprehensive understanding of ITIL, CMDB, SNOW tool
Interfaces with other IT Service Management processes as required with respect to asset data
Verifying asset information from other processes for accuracy
Verify & update New procured Software purchases.
Link the maintenance with base license on AM SW Tool.
Reviews and resolve all asset discrepancies or variances
Reviews inventory (physical and automated)or other reconciliations (e.g. with financial repository) for variances with asset records of the asset repository
Assesses and provides variance resolution
Analyzes all variances and makes recommendations to perform inventory
Associates variances with other process areas and advises appropriate process manager
Identifies areas of process improvement and communicates to Asset Manager
Provides assistance to the Asset Controller, Acquisition Analyst
Validating standard reports, ensuring that they meet defined criteria and ensuring correct report distribution
Manage the standard report list for the account
Review reports with subject matter experts and management, as required