Site Reliability Engineering

Roles & Responsibility

Roles & Responsibilities: 
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Ensure smooth operations and resolve any issues that arise.
- Configure services on various platforms.
- Implement technology at the operating system-level.
- Troubleshoot at both basic and intermediate levels.

Professional & Technical Skills: 
- Must To Have Skills: Proficiency in Site Reliability Engineering.
- Strong understanding of system maintenance and support.
- Experience with hardware and software support.
- Knowledge of operating systems and network areas.
- Experience in troubleshooting and resolving technical issues.

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Requirements

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.                       
Must have skills : Site Reliability Engineering
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education