Site Reliability Engineer

• Provide hands-on SRE technical support on squad level, providing 24x7 SRE support
• Drive transformation by continuously looking for ways to automate existing processes
• Track, audit, monitor and implement on technical work streams
• Act as portfolio SME (Subject Matter Expert) – understand & document common components, core functionalities, infrastructure of supported applications
• Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements
• Help in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
• Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling and best practices
• Manage technology currency (server patching, certificate renewal, compliance, etc.) with keen eye on automating opportunities
• Drive best-in-class technical solutions by tracking closely industry leading solutions and applying to RBC environment and needs
• Leverage the value in unit, department, and enterprise wide teams to develop better solutions and achieve a cross enterprise mindset
• Contribute to drive the overall SRE strategy, owning roadmap build
What do you need to succeed?

Must have:

• 2-5 years of experience as SRE
• A Bachelor’s degree in Computer Science or related technical field (Example: Mathematics/Engineering/Physics), or equivalent practical experience.
• Advanced knowledge of the following SRE practices and technologies
◦ Python, YAML, Shell scripting
◦ Azure, Linux
◦ Dynatrace, Prometheus, PagerDuty, Moog, Splunk, Elastic, Azure monitor
◦ Chaos Engineering
◦ MQ, Kafka
◦ Perform production support role, including off-hours support
• Ability to influence at the Senior and/or Principal level