Site Operations Engineer

Essential Skills:  PKI, OpenSSL, Network Security, Unix/Bash, python, Perl, Linux, Unix/Linux OS system administration, TCP/IP, Docker, Kubernetes, Ansible, Puppet, Terraform,

Job Summary
We are looking for an operations engineer to join the Crypto Services SRE team. The Crypto Services SRE team is responsible for systems and services that support a vast number of both Client’s internal services as well as services that Client users directly use.

As an Operations Engineer, you will play a crucial role in helping ensure our systems and services are reliable, scalable, performant and operating optimally. You will have the opportunity to learn and contribute to various aspects of site reliability engineering including monitoring, automation, incident response, and infrastructure optimization while making contributions that will help make Client users experiences better.

Key Skills
Knowledge of Linux/Unix fundamentals and network concepts.

Hands on Shell scripting, interpreted or compiled languages such as bash, zsh, Perl, Python, C/C++, Go, Java

Configuration management/Infrastructure as Code - Ansible, Puppet, Terraform/Terragrunt, CloudFormation

Basic understanding of containerization technologies such as Docker or Podman and container orchestration technologies like Kubernetes or Apache Mesos.

Strong communication and collaboration skills with the ability to work across functional teams.

Awareness of key security principles including encryption and keys (types and exchange protocols)

Basic understanding of SRE principles including monitoring, alerting, error budgets, fault analysis, and automation.

Responsibilities
Assist in the implementation, maintenance and support of monitoring, observability, alerting and logging systems to ensure they remain available and highly reliable.
Help and participate in the design and implementation of automated processes and tooling like writing Ansible playbooks, writing tooling to monitor different API endpoints.
Help in monitoring key performance metrics and proactively identify opportunities for optimization and efficiency gains.
Collaborate with cross functional teams to troubleshoot incidents, identify root causes and help implement effective solutions to prevent recurrence.
Help with documenting workflows and procedures, and writing and validating run books