SFDC Architect

Job Description:

Skills:

• Architect level SFDC resource
• Servicecloud implementation for Contact Center
• Replacing current CRM Seibel
• Lead the effort
• Experience with Service Cloud, Lightning web console
• Experience with Rest API
• The integration will be a good portion as data is pulled from various sources:
• Customer data management, Order history, Sales, Assets, Products etc
• Experience with DevOps – Test automation, deployment automation, CI/CD specific to SFDC (DX)
• Experience with new implementation of service cloud, conversion from other CRMs (Seibel preferred)
• Experience with working with integration teams, middleware layers (REST API/ESB)
• Certification around Architect level skills or Advanced developer skills is a plus

Experience:

• Servicecloud: 1 year (Preferred)
• DevOps: 1 year (Preferred)