Description

Key Responsibilities

  • Design, develop, and execute comprehensive test plans, test cases, and test scripts for Salesforce Commerce Cloud implementations.
  • Perform functional, regression, integration, and user acceptance testing to ensure the delivery of high-quality solutions.
  • Use automation tools and frameworks to enhance testing efficiency, where applicable.
  • Track and manage defects using tools like JIRA, ensuring timely resolution.
  • Collaborate with development teams to ensure code quality and adherence to best practices.
  • Gather, document, and analyze business requirements for SFCC projects.
  • Translate business needs into functional and technical specifications.
  • Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity. 
  • Conduct workshops and user interviews to understand and validate business requirements.
  • Lead small to medium-sized e-commerce projects, ensuring on-time delivery.
  • Develop and maintain project plans, including schedules, milestones, and deliverables.
  • Monitor project progress, manage risks, and implement mitigation strategies.
  • Facilitate team meetings, status updates, and stakeholder communications.
  • Coordinate cross-functional teams to achieve project objectives.
  • Collaborate with development and design teams to ensure alignment with SFCC capabilities.

Salesforce Commerce Cloud Expertise:

  • Leverage deep knowledge of SFCC to identify opportunities for platform optimization and enhancements.
  • Strong knowledge of SFCC business manager.

Qualifications and Skills:

1. Experience:

  • Minimum 3+ years in quality assurance and business analysis roles.
  • Hands-on experience with Salesforce Commerce Cloud business manager.
  • Strong understanding of e-commerce workflows, including storefront development, integrations, UI and backend processes.

2. Technical Skills:

  • Familiarity with JIRA and Confluence.
  • Basic understanding of HTML, CSS, and JavaScript is a plus.

3. Soft Skills:

  • Excellent analytical, problem-solving, and decision making skills.
  • Strong communication and interpersonal abilities to interact effectively with stakeholders at all levels.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Leadership and mentoring experience is a plus.

Certifications:

  • Salesforce certifications: BA & B2C developer
  • Agile Scrum Master is a plus.

Key Skills
Education

Any Graduate

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