ServiceNow Solutions Architect/Technical Manager Onsite role

Key Required Skills:
Expertise in developing enterprise-wide architecture, leading multiple development and implementations, providing guidance and leadership with development Team Leads.

Position Description:

​Lead the ServiceNow Architecture development, enhancements and implementations.
Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation).
Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities.
Provide assistance to development teams as needed.
Skills Requirements:

FOUNDATION FOR SUCCESS (Basic Qualifications)

Bachelor's and 12 years of experience, Master's and 10 years of experience or 18+ in lieu of a degree
10+ years of experience as ServiceNow Developer
5+ years as a ServiceNow Solutions Architect
5+ years leading ServiceNow development teams
Must be able to obtain and maintain a Public Trust. Contract requirement.  
*** Selected candidate must be willing to work on-site 5 days a week in Woodlawn, MD.

FACTORS TO HELP YOU SHINE (Required Skills)

These skills will help you succeed in this position:

Required ServiceNow required certification:
Certified System Administrator (baseline)
Certified Application Developer (baseline)
ServiceNow CIS certification in multiple areas:
CIS – Customer Service Management
CIS – IT Service Management
CIS – Discovery
IS – Service Mapping
CIS – Strategic Portfolio Management
CIS – Application Portfolio Management
CIS – Software Asset Management
​CIS – Hardware Asset Management
5+ years of experience with technical discussions and reviews.
5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies
5+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
5+ years of technical leadership experience driving change/solutions.
Ability to work in a high growth, fast paced environment
Excellent understanding of system architecture, design principles, and impacts
Experience supporting IT related data integrity (CMDB, HAM, SAM etc.)
Excellent technical leadership skills and initiative to take on additional responsibilities.
Excellent written and oral communication skills to deliver technical solutions simply and succinctly
Experience with the US Federal Government
HOW TO STAND OUT FROM THE CROWD (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:

Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java
Experience with implementing Java scripting to support automation across the various modules in ServiceNow
Experience with REST and SOAP web service protocols
Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals
Knowledge of SAML, Active Directory, or LDAP
Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR
Project Management or Agile certification
ITILv4 Foundations Certification
Education:

​Bachelor's and 12 years of experience, Master's and 10 years of experience or 18+ in lieu of a degree
Must be able to obtain and maintain a Public Trust. Contract requirement