ServiceNow Solutions Architect

Job Description:
Responsibilities:
-Architect, design, and implement scalable and maintainable ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM etc.)
-Install, configure, and test new applications and features in a sandbox/dev environment.
-Continuously explore ServiceNow’s latest capabilities, releases, and technologies to improve the platform and advise on best practices.
-Integrate asset management with related ITSM/ITOM processes such as CMDB, Incident, Change, and Procurement.

Qualifications:
-Proven experience in architecting and implementing solutions on the ServiceNow platform.
-Strong hands-on experience with ServiceNow administration and development (Flow Designer, Script Includes, Business Rules, UI Policies, etc.)
-Deep understanding of ServiceNow modules such as ITSM, CMDB, Discovery, Service Portal, and Integration Hub.
-Experience with REST/SOAP integrations and third-party API interaction within the ServiceNow ecosystem.
-Strong hands-on experience with ServiceNow HAM Pro and SAM Pro modules.
-ServiceNow Certified System Administrator (CSA) required; Certified Implementation Specialist (CIS) preferred.