ServiceNow Solution Architect

12+ years of experience working with the ServiceNow platform in multiple roles(Architect / Developer / Business Analyst etc.)
Proven track record in independently managing end-to-end ServiceNow implementations for application suites ITSM, CSM & SPM
Proven track record as a platform owner / lead for mid/large ServiceNow deployments for global organizations
Minimum 5 years of experience with hands on experience in solution design, pricing, effort estimation, solution defense and drafting Statement of work
Strong understanding of ServiceNow versions, features and licensing models
Must have good communication and articulation skills with experience interacting with C-Suite stakeholders
Experienced working in an onsite – offshore model; managing offshore teams remotely
Must have experience in independently driving discovery, design and ‘art of possible’ workshops with customers and can identify and map business requirements against platform capabilities
Must have developer background and should be able to write scripts
Strong domain expertise in two or more of the following areas:
IT Service Management
Customer Service Management
SPM
Strong working knowledge on all the below ServiceNow application suites:
ITSM
CSM
SPM
Must be ServiceNow certified
One or more Certified Implementation Specialist (CIS) certifications
CMA / CTA will be preferred