• 10+ years of experience in IT project/program management, with at least 3 years handling ServiceNow projects.
• Proven track record managing large-scale, multi-track projects involving both offshore and onsite teams.
• Strong understanding of the ServiceNow platform and its modules (especially ITSM, ITOM, HRSD, IRM, CSM).
• Experience in project governance, planning, budget management, and delivery tracking.
• Exceptional stakeholder management and communication skills (both written and verbal).
• Hands-on knowledge of project management tools such as Jira, MS Project, Smartsheet, or ServiceNow Project Portfolio Management (PPM).
• Exposure to Agile, Scrum, and traditional Waterfall methodologies
Any Gradute