ServiceNow Project Manager

We are seeking an experienced and highly capable ServiceNow Project Manager to lead and manage ServiceNow platform initiatives for our client, Envision Health. The ideal candidate will bring over a decade of project management experience and a proven track record of successfully delivering complex ServiceNow implementations.

Key Responsibilities:

• Lead end-to-end delivery of ServiceNow projects including ITSM, ITOM, HRSD, and/or custom modules
• Define project scope, goals, deliverables, and success criteria in collaboration with stakeholders
• Develop and manage project plans, timelines, resource allocations, and budgets
• Ensure timely and quality delivery of all project phases in alignment with business goals
• Manage stakeholders across technical, business, and vendor teams
• Identify and mitigate project risks and issues proactively
• Ensure adherence to ServiceNow best practices, ITIL, and enterprise governance standards
• Facilitate regular status meetings and prepare project updates for leadership

Required Skills & Qualifications:

• Minimum 10 years of experience in IT Project Management
• 3+ years managing ServiceNow implementations or major enhancements
• Deep understanding of ServiceNow architecture, modules, and delivery lifecycle
• Strong communication, organizational, and stakeholder management skills
• Experience working with cross-functional teams in a distributed/remote environment
• Familiarity with Agile/Scrum or hybrid delivery methodologies
• PMP, CSM, or ServiceNow certifications preferred