Description

Your Impact

  • Serve as liaison between business and technical aspects of projects.
  • Define project scope and objectives and communication plans.
  • Plan project stages and assess business implication for each stage.
  • Monitor progress to ensure deadlines, standards, and cost targets are met.
  • Assign resources, timelines and schedule for assigned projects.
  • Facilitate crew and customer meetings.
  • Manage project execution, budget, forecasts, schedule, and scope.
  • Mitigate risks and dependencies.
  • Manage solutions using Agile and iterative project methodologies and various project management tools.
  • Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
  • Monitor or track project milestones and deliverables and confer with project personnel to identify and resolve problems.
  • Develop and manage work breakdown structure (WBS) of information technology projects.
  • Submit project deliverables, ensuring adherence to quality standards.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
  • Ensure quality control standards.
  • Measure and report team progress.

Your Experience

  • 8- 12 years of business-related experience, with a minimum of 5 years in technology Project/Program management, with highly desired Agile Project Management principles and experience.
  • Experience in strategic planning, resource allocation, monitoring of project process, detailing schedule reports on measurable items such as milestones and deliverables.
  • Highly proficient in project methodologies and management principles
  • Demonstrated experience managing projects throughout entire execution to ensure success as defined b adherence to standards of scope, budget, and timeline.
  • Have had oversight of economics of project plans and provided actionable feedback relating to cost benefit and return-on-investment standards.
  • Broad understanding of the ServiceNow Domain areas
  • Strong written and verbal communication skills
  • Strong facilitation skills
  • Strong attention to detail
  • Ability to assess and mitigate risk
  • Experience leading and motivating a team
  • Comfortable working in a matrixed organization
  • Comfortable working with ambiguity and change

Education & Certification Requirements:

  • Bachelor's degree in Business Management or related field
  • PMP certification
  • Agile/SCRUM certifications preferred
  • ServiceNow experience preferred.

Key Skills
Education

Bachelor's degree

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