ServiceNow Lead Developer

Identifying and refining business requirements and workflows
- Providing ServiceNow configuration and customization assistance
- Gathering requirements across business units
- Working with the Service Now technical team for designing, configuring, and customizing new applications and modules
- Working with maintenance partner and offshore team in USA/India for Servicenow project.
- Primary Responsibilities:
- Support of projects that include process improvement initiatives and new process/application creation
- Direct interaction with ServiceNow platform users and development resources
- Development of innovative approaches utilizing ServiceNow
- Preferred Qualifications:
- Experience with ServiceNow Agile Management and Custom applications
- Experience with support telecom and mobility
- Willingness to learn in a fast-growing environment
- Team player.
- Experience with Service Now access and identity management

- Required Qualifications:
- 8+ years of experience with ServiceNow development and configuration
- Minimum 3 years of experience in a role of managing and guiding the team
- 5+ years of experience gathering and documenting requirements from Client/Business
- Proficiency with ServiceNow reporting
- Experience in the Healthcare industry