MUST hold a current ServiceNow ITSM Certification. (CIS-ITSM)
Qualifications:
MUST hold a current ServiceNow ITSM Certification. (CIS-ITSM)
ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM)
Strong proficiency in JavaScript
Familiarity with UI, SQL, HTML, and CSS
Knowledge of XML and structured programming principles
Understanding of ITIL processes
Experience in creating reports within ServiceNow
Skilled in ServiceNow Playbook development
Experience with inbound and outbound data exchange between ServiceNow and other systems via REST and SOAP APIs
Familiarity with Remedy ITSM, Microsoft Power BI, ServiceNow CSM, and ServiceNow NowAssist is a plus
Any Graduate