ServiceNow ITSM Developer

• Configure and build integrations with ServiceNow
• Configure and build integrations with on-prem Microsoft Active Directory
• Configure and build integrations with M3NA
• If required, configure and build integrations with mainframe and AS400 systems
• Configure and build ServiceNow workflows creating a minimum of 200 workflows in collaboration with a State resource
• Build birthright provisioning based upon role-based access
• Build process to update role-based access
• Build automation for joiners, movers, and leavers (JML)
• Build reporting and logging capabilities

Test:

• Vendor to develop test scripts for provisioning and deprovisioning access request submissions
• Vendor tests the execution of provisioning, access request workflows, and Service Desk integrations
• Vendor to mitigate State generated test accounts issues, as found by the State, during user acceptance testing of consolidated provisioning/deprovisioning functionality

Required Skills:

• 4+ years of experience leading and managing projects, ensuring timelines and requirement are met
• 2+ years’ experience with IAM/IGA
• 2+ years’ experience with M365
• 2+ years of experience in Microsoft Active Directory