ServiceNow ITOM Event Management / AIOps Technical

Required 10+Years of relevant experience

Requirements:
·    Looking for an experienced ServiceNow ITOM resource with AIOps experience. The candidate should have experience in implementing, configuring, and customizing ServiceNow ITOM modules, as well as experience with AIO tools and techniques.
·    Previous experience providing support and Consulting for ServiceNow ITOM and Similar tools like Truesight or Moogsoft
·    Should have solid experience with RHEL/CentOS and are not afraid of the command line or basic system administration.
·    Familiar with MySQL and can construct basic SQL queries.
·    Knowledge of some of the following: Nginx, Apache Tomcat, ElasticSearch, RabbitMQ, REST, JSON, TCP/IP Networking, JavaJVM.


Responsibilities:

·    Responsible for overseeing and implementing event processing rules, event transforms, event automation, event auto assignments, event views, event integration activities, enterprise adoption strategies of ServiceNow Event Management, and show casing strategy to other teams and leadership.
·    Expectation of interfacing with mgmt, assisting with strategy, roadmaps, and designing new functional expansions of the respective tool platforms.
·    Self-starter who is motivated by success and can manage time effectively.
·    Will be required to work outside normal business hours and on weekends as required.
·    Design, develop, and implement ServiceNow ITOM modules, including Discovery, Service Mapping, and Event Management.
·    Configure ServiceNow ITOM modules to meet business requirements and ensure integration with other ServiceNow modules.
·    Develop custom workflows, scripts, and integrations as needed.
·    Collaborate with cross-functional teams to understand business needs and requirements.
·    Use AIOps techniques and tools to optimize and automate IT operations processes.
·    Perform system testing and quality assurance activities.
·    Provide ongoing support and maintenance of ServiceNow ITOM modules.