Description

Certification as ServiceNowSystemcertifiedadministration
CIS in Discovery, ServiceMapping, EventMgmt, CloudMgmt
Certified Implementation Specialist- ITSM
ITIL Foundations certification is preferred.
Bachelor’s degree or equivalent combination of education and experience.

Solutioning and Design the ITOM solution using industry best practices
Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNowCMDB model and extensions
Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
Integrate ServiceNowITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and hashtag#API methods
Experienced in implementation on ServiceNowDiscovery, ServiceMapping, EventMgmt and Orchestration use cases.
3rd party software integrations with ServiceNow
Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
MIDServermanagement experience
Experience in multiple ServiceNowimplementations
Lead the configuration and customization of ServiceNow instances

Key Skills
Education

Bachelor's degree

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