Description

Job Description:

  • Providing hands-on leadership and Project Management to ensure deadlines are met and key deliverables are always accurate
  • Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology
  • Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications
  • Working with client stakeholders to document baseline, current state HR Service Delivery operations
  • Developing the points of value to deliver throughout the HR Service Transformation effort
  • Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget/scope and high-level architecture
  • Managing all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client
  • Establishing user journeys and creating user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities
  • Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
  • Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the HRSD build into production
  • Building your reputation within the firm and market around the strong HR Shared Services knowledge and ServiceNow product knowledge you possess
  • Forging strong relationships with both the clients and project teams that will contribute to your growth and development

Education

Any Graduate