ServiceNow HR Solutions Architect

Job Description:
• Collaborate with senior stakeholders from HR, I&T Business Partners and ServiceNow SME's (Enablement Technology Lead, ServiceNow Platform Architect, ITSM Product Owner) to design and build solutions that meet or exceed the technology needs of HR.
• Serve as primary point of contact for ServiceNow related matters (new demand, issues, etc.) for HR.
• Develop and maintain a strategic roadmap for the ServiceNow HR product/module, ensuring it supports current and future business needs.
• Architect HR related business processes in ServiceNow leveraging OOTB capabilities and best practices.
• Ensure compliance with relevant industry standards and regulations.
• Provide consultative technical leadership to the HRSD business analysts and development team(s)
• Provide strategic recommendations around technical best practices & industry trends
• Troubleshoot and resolve complex technical issues related to the HRSD product/module
• Act as Subject Matter Expert (SME) for HRSD regression and integration testing
• Define, guide, and support the execution of our technical governance processes

Minimum Required Qualifications:
• Bachelor's Degree
• 7+ years of relevant experience
• 2+ years of proven ServiceNow Architecture experience
• Knowledge of HR function, processes, and best practices
• Experience with the ServiceNow HR Service Delivery product
• Proven experience as a ServiceNow product owner
• Expert knowledge of and/or hands-on experience with ServiceNow products and capabilities, including but not limited to ITSM, HRSD, PSM, ITOM, SPM, Employee Center, ATF
• Proficiency in scripting languages (JavaScript, PowerShell) and API integrations within the ServiceNow platform
• Experience working in an agile environment
• Excellent problem-solving skills and ability to provide innovative solutions to complex challenges.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeho