Description

  • Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience.
  • 3+ years of experience in coding - Json, Python, JavaScript, HTML, CSS, Angular, XML.
  • 1+ years ServiceNow Developer or Implementation certifications.
  • Experience in developing integrations (interfacing) of 3rd party systems with ServiceNow using ServiceNow Integration Hub, REST API / Webhook / SOAP and other methods.
  • Experience in managing full software development life cycle: Analysis, Design, Coding, Testing, and Release Rollout.
  • Strong working experience of ServiceNow ITSM/ITOM components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management,Twilio Notify Plugin for On-call Escalation, Ticket Management, SLA Breakdown, Performance Analytics, Major Incident Workbench, Service Operations Workspace, Service Portfolio Management, etc.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features in ITOM/ITSM.
  • Must be adaptable to work in a varied, fast-paced exciting, ever-changing environment
  • Experience implementing systems using the Agile/Scrum methodology (Atlassian tools).
  • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, Script Includes, Flow Designer workflow actions, etc.) 
  • Experience with SQL (Structured Query Language) and relational database administration

Education

Bachelor's degree