Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience.
3+ years of experience in coding - Json, Python, JavaScript, HTML, CSS, Angular, XML.
1+ years ServiceNow Developer or Implementation certifications.
Experience in developing integrations (interfacing) of 3rd party systems with ServiceNow using ServiceNow Integration Hub, REST API / Webhook / SOAP and other methods.
Experience in managing full software development life cycle: Analysis, Design, Coding, Testing, and Release Rollout.
Strong working experience of ServiceNow ITSM/ITOM components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management,Twilio Notify Plugin for On-call Escalation, Ticket Management, SLA Breakdown, Performance Analytics, Major Incident Workbench, Service Operations Workspace, Service Portfolio Management, etc.
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features in ITOM/ITSM.
Must be adaptable to work in a varied, fast-paced exciting, ever-changing environment
Experience implementing systems using the Agile/Scrum methodology (Atlassian tools).
Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, Script Includes, Flow Designer workflow actions, etc.)
Experience with SQL (Structured Query Language) and relational database administration