Description

5-8 years of experience with the ServiceNow platform, with a focus on ITOM implementations, Service Mapping and Discovery modules
Certified in CIS -ITSM , CIS - Discovery, CIS - Service Mapping
Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for on-prem / cloud inventory
Define configuration items and classes, attributes, data collection, and governance that are important to support other ITSM modules and business objectives
Hands-on experience in Building and supporting integrations with data sources other than ServiceNow Discovery
Expertise in Setting up and administration of MID servers
Create/update/remove Discovery ranges and schedules
Monitor CMDB health and resolve conflicts between data sources. Interpret Discovery logs and data to diagnose issues.
Expert knowledge in defining identification and reconciliation rules

 

Key Skills
Education

Any Gradute

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