ServiceNow Developer

We are looking for a skilled ServiceNow Developer with strong experience in Foundation Data and the Common Service Data Model (CSDM). You will be responsible for developing, configuring, and maintaining data models and platform components that ensure alignment with ServiceNow architecture and enterprise standards. This role requires a comprehensive understanding of CMDB, data integration, and ServiceNow’s platform capabilities.

Key Responsibilities:
Develop and maintain Foundation Data structures (e.g., Company, Location, Cost Center, Users, Groups).
Implement and configure CSDM-compliant CMDB class models, relationships, and lifecycle states.
Create and manage data flows, integrations, and scripts to ensure high-quality, governed data.
Collaborate with architects and stakeholders to align development with business goals and data governance standards.
Perform hands-on configuration and development across tables, forms, business rules, UI policies, ACLs, and flow designers.
Assist with platform upgrades, patching, and feature enablement aligned with the CSDM roadmap.
Develop automated jobs for data quality checks and CMDB health monitoring.
Document technical design, configurations, and workflows for knowledge transfer and audit purposes.
Troubleshoot issues related to CMDB and Foundation Data using ServiceNow diagnostic tools and logs.

Required Skills & Qualifications:
Bachelor’s degree in Computer Science, Information Systems, or related field.
7+ years of experience with ServiceNow development, including core platform components.
Strong hands-on experience with CMDB, CSDM, and Foundation Data management.
Proficiency in JavaScript, REST/SOAP integrations, Flow Designer, Business Rules, and Script Includes.
Solid understanding of ITIL, ITSM, and data lifecycle management in ServiceNow.
Familiarity with ServiceNow Discovery and IntegrationHub.
Excellent problem-solving and debugging skills.

Preferred Certifications:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist – CMDB or ITSM
ServiceNow CSDM training or CMDB Health certifications
ITIL v3/v4 Foundation