Job Description-
• MUST have Domain Separation experience. ITIL experience. SecOps AND GRC are a huge plus. External integrations – REST/SOAP are needed.
• The Architect role we are seeking is a senior engineer with the ability to help us design, develop and deploy secure, agile, sustainable solutions in response to disruptive forces in their industries. Must possess broad enterprise expertise showing experience architecting solutions across infrastructure, security, application and cloud architectures.
• ***Must have ServiceNow Domain separation experience. Will focus on Security and GRC. Will have access to ALL Modules in ServiceNow!
• The chosen candidate will be a contributing member of the team of resources focused on achieving business outcomes. The team is comprised of technical subject matter experts and application development resources and works jointly with our Consulting organization to deliver the right approach for our clients' managed service implementations.
Responsibilities
• Customer-facing technical consulting experience with ServiceNow
• Experience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes
• ServiceNow platform development and administration
• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
• End-to-End Service Catalog development and complex workflows
• Application of innovative technical solutions to business and the application processes
• Definition and documentation of procedures for processes and workflows
• Works on multiple projects as a project team member, occasionally as a project leader
• Responsible for troubleshooting problems as reported by users
• Supports Web access and electronic messaging services and maintains a secure systems environment
• Communicates effectively with management and other members of the project
• Integration of disparate systems using SOAP and REST APIs
• Mid-Server Configuration (to facilitate REST calls and discovery); CMDB configuration and integration
• Creation of Web Services for data integration
• Additional duties as assigned and defined by management
Qualifying Experience and Attributes
• 5+ years ServiceNow development experience and 3+ years Solution Architect Role
• Configuration experience in following modules on dedicated as well as shared instances (ITSM, ITOM, ITBM, SecOps, GRC, Knowledge Management, Release Management, Event Management, Configuration Management and Asset Management)
• Bachelor's Degree in Computer Science, Information Systems, or other related field or 4-6 years equivalent work experience
• ServiceNow Domain Separation Development Experience
• Development experience in following areas: Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP
• Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT
• Experience integrating external ITSM and technology stack platforms to ServiceNow via multiple methods (REST, SOAP, flat-file, email integrations, etc.)
• Works effectively in a team-oriented, collaborative environment
• Strong interpersonal and oral communication skills
• High level of expertise in multiple system environments
• Proven problem-solving abilities and strong attention to detail and quality work output
• Strong understanding of SCRUM/Agile methodology
• and must be able to pass background check(s)
Any Graduate